Privacy Policy

Last Updated: April 15, 2025

1. Introduction

Reelux Entertainment Limited (hereinafter referred to as "we," "our," or "the Company") respects and protects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal data you provide through our application (hereinafter referred to as the "App"). Please read this policy carefully to understand our data processing practices.

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Hong Kong's Personal Data (Privacy) Ordinance, and other applicable privacy laws and regulations.

2. Information We Collect

We may collect the following types of personal data:

• Identity Data: name, email address, phone number, date of birth
• Account Data: username, password, account settings
• Technical Data: IP address, device information, browser type, operating system
• Usage Data: app usage, viewing history, interaction records
• Location Data: approximate location based on IP address
• Transaction Data: purchase records, subscription details, payment information

3. How We Collect Data

We collect your data through the following methods:

• Direct Interactions: when you register an account, fill out forms, or contact us
• Automated Technologies: when you use our app, through cookies, server logs, and similar technologies
• Third Parties: we may receive data from business partners, social media platforms, or public sources

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services
• To process transactions and subscriptions
• To personalize your experience and content recommendations
• To improve our app and services
• To communicate with you and respond to your inquiries
• To send relevant marketing information (if you have opted to receive it)
• To prevent fraud and ensure security
• To comply with legal obligations

5. Data Sharing and Disclosure

We may share your personal data with the following parties:

• Service Providers: third parties that help us operate the app, process payments, or provide customer support
• Business Partners: companies we collaborate with to provide specific services or promotional activities
• Legal Requirements: when required by law or to protect our rights
• Corporate Transfers: if we are involved in a merger, acquisition, or asset sale

We do not sell your personal data. Any third-party service providers must adhere to confidentiality obligations and may only process your data for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication
• Employee training and confidentiality agreements

While we strive to protect your personal data, please note that no method of internet transmission or electronic storage is 100% secure.

7. Your Privacy Rights

Under applicable privacy laws, you may have the following rights:

• Right of Access: to obtain a copy of your personal data that we hold
• Right to Rectification: to request correction of inaccurate or incomplete data
• Right to Erasure: to request deletion of your personal data in certain circumstances
• Right to Restrict Processing: to limit our processing of your data in certain circumstances
• Right to Data Portability: to receive your data in a structured, commonly used, and machine-readable format
• Right to Object: to object to our processing of your personal data
• Right to Withdraw Consent: to withdraw any consent you previously gave us

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

8. Cookie Policy

We use cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalized content. The types of cookies we use include:

• Essential Cookies: necessary for basic app functionality
• Analytics Cookies: help us understand how users interact with our app
• Functional Cookies: remember your preferences
• Advertising Cookies: deliver relevant advertisements and marketing content

You can control and delete cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of the app.

9. Children's Privacy

Our app is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you discover that we may have collected data from a child, please contact us immediately, and we will take steps to delete such information.

10. Contact Us

If you have any questions about this Privacy Policy or need to exercise your privacy rights, please contact us:

Email: [email protected]

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